All articles by julian turner
julian turner
The future of dining, today – automating food service operations
From automated bartenders to advance online booking systems, technology is fundamentally impacting food service operations at sea. But what are the effects of integrating this into front-line facilities? World Cruise Industry Review examines how major cruise lines have adopted cutting-edge technology to wow customers, help with serving and train staff – and its impact on the rapidly changing industry.
Overnights to remember – maximising revenue from the one-night market
Overnight stays are appearing more regularly in cruise itineraries, but how can ports, destinations and lines work together to appeal to wider audiences and maximise revenue? AIDA’s Kay-Uwe Maross, Silversea’s Darius Mehta and Linda Springmann, and Holland America Line’s Paul Goodwin discuss.
Cruise on the up down under – inside the Australian market
With sustained growth underway across the Asia-Pacific cruise market, Australia recently surpassed its goal of a million local passengers. Ann Sherry, CEO of Carnival Australia, and Gavin Smith, regional vice-president of Asia-Pacific at RCL and chair of CLIA Australasia, discuss the factors driving this boom and the best way of fully tapping into what could be the cruise industry’s most exciting market.
Cruisers battle terrorists’ reign – security in the Mediterranean
A series of attacks against holidaymakers in Egypt and Tunisia by Islamic militants has prompted cruise operators to make major revisions to their Mediterranean itineraries. Despite this, speculation still abounds as to the dangers terrorism directly poses to cruise ships in the region. Greg Noone talks to Peter Chalk, senior adjunct political scientist with the RAND Corporation, about the true scale of the threat, and how operators have taken steps to mitigate the danger to passengers.
Scrub up for a cleaner cruise – fuel procurement challenges
Amid ever more stringent legislative demands and environmental standards, what are the current challenges regarding fuel procurement, and how are operators hoping to overcome them? Rod James investigates.
World Cruise Industry Review digital magazine
In the latest edition of World Cruise Industry Review, Norwegian Cruise Line Holdings’ new president and CEO Frank del Rio shares the view from the bridge, including Cuba’s exciting potential as a destination and taking the wheel of a company flushed with years of remarkable success.
The connected cruise – embracing the data cloud
Taking a cruise traditionally meant getting away from it all, but nowadays more passengers feel that an important part of the relaxation process is knowing that they are still connected to their families – or even their work colleagues. Cruise lines are therefore looking to improve connection speeds and enhance connectivity through increasingly innovative methods. Jim Banks speaks to two of the industry’s most high-profile CIOs, Carnival Corporation’s Ramon Millan and Royal Caribbean’s Bill Martin, about how cruise lines and their passengers benefit from staying connected to the data cloud.
Fuel intentions – IMO regulations
The latest IMO regulations are turning fuel into a strategic battleground, forcing operators to invest in scrubber tech, switch to low-sulphur options or find alternatives. Peter Hall, CEO of IBIA, and Donnie Brown, Cruise Lines International Association’s environmental director, speak to Jack Wittels about the industry’s varying reactions to the latest environmental legislation.
Rule the waves – building Britannia
It’s the largest ship ever built for the UK sector, and the fourth vessel in just ten years from P&O Cruises. But what will Britannia bring to the market and how original is its design? Shortly before the ship’s maiden voyage, Stephen Cresswell meets David Pickett, Carnival UK’s head of new builds, to talk British identity, steep learning curves and bringing new blood into cruise architecture.
The big interview – Frank del Rio
Norwegian Cruise Line Holdings’ new president and CEO takes the wheel of a company flushed with years of remarkable success. Frank del Rio shares the view from the bridge, including Cuba’s exciting potential as a destination, with Phin Foster.